A Reject must first be created and recorded
Once this has been carried out, double click on the rejected job to be returned to the customer
Tick the Return to Customer Action and then press Save
Navigate to Network⇒Despatch⇒Delivery List
Select the Job to be returned to customer by ticking the box and then press Deliver to Customer
In the pop-up window, any comments required on the Reject Delivery note can be entered in the Note box
Then press Save
The delivery note has now been created and can be printed when required