DNA

How do I install the system?

How do I log in?

How do I log out?

How do I import my existing data?

How do I get technical support?

Why are there mandatory fields?

What are the software requirements?

What backups are required?

How do I navigate the system?

What do the icons mean?

How do I perform a search?

Why do I need the nominal budget?

How do I set up currencies?

Can I set up a default currency?

What is a nominal code?

How do I set up nominal codes?

What if I need to amend a nominal code?

What is a tax group?

What is a tax code?

What do I do if the VAT rate changes?

What does ‘standard invoice’ mean?

What is NRC used for?

How do I create an NRC?

What are Logistics categories used for?

How are Logistics categories created?

What are Transport categories used for?

How are Transport categories created?

What is GST?

How to add a customer GSTIN number

How do I manage my own account?

How do I change my password?

How do I view my log on history?

How do I add an electronic signature?

What is the Printers tab for?

How do I see who is online?

Can I send a message to other users?

How do I upload FAIR or PPAP templates?

How do I upload my company logo?

How do I update my company logo?

How do I add my company address(es)?

How do I set up Sage Integration?

How do I add a new customer?

How do I amend an existing customer?

How do I change a customer name?

How do I prioritise a customer?

How do I add a new supplier?

How do I amend an existing supplier?

How do I set a supplier’s currency?

What is order type?

What are the export settings?

What is order type?

What is a release approval?

How do I add/amend a release approval?

What is a fault code?

What is a fault code family?

What is a condition of supply?

How do I create a Condition of Supply?

What are supplier approval statuses?

What is the QMS section for?

How do I add documents to the QMS?

Who can access the QMS?

Who can edit QMS documents?

What is the buffer time used for?

How do I set buffer times?

How do I create a Production Department?

Who can create/manage user accounts?

How do I create/manage user accounts?

How do I change/reset user passwords?

How do I view user log on history?

How do I view/amend user privileges?

How do I make a user inactive?

What is a user role?

Who can create/manage user roles?

How do I create/manage user roles?

What if we use shift patterns?

What is the skill section for?

How do I create a skill?

What are skill levels used for?

How do I create a skill level?

How do I create a skills matrix?

What is a Time Sheet Category?

How do I create a Time Sheet Category?

What are Units of Measure used for?

How do I create a Unit of Measure?

What are Pricing Units used for?

How do I create a Pricing Unit?

How do I create a Precious Metal?

How do I add Precious Metals values?

What is the Colour field used for?

What are Categories for?

How do I create a Category?

What is an internal spec?

How do I create an internal spec?

What is the material spec used for?

How do I create a new material spec?

How do I create a new operation?

How do I amend an existing operation?

What is an operation note?

How do I add an operation note?

What is the Machine / Plant register?

How do I record Machine / Plant use?

Why do I need subcontract operations?

How do I create a subcontract operation?

What are Locations used for?

How do I create a Location?

How do I create a new stock item?

How do I amend an existing material?

What do the different categories mean?

What does form mean?

What does an MOQ do?

How do I record cost price breaks?

What is the Tooling register?

What is a Test Method?

How do I create a Test Method?

What is the print setting for?

How do I create a new route?

How do I amend an existing route?

Why can’t I amend a route?

How do I link a part to a route?

How do I add an operation to a route?

What if the note I need isn’t listed?

How do I copy a route?

How do I delete an operation?

How do I create a BOM?

How do I create an assembly?

How do I add tooling to a route?

How do I create a new part?

The Route tab of the part screen

The BOM tab of the part screen

The Price tab of the part screen

The Subcontract tab of the part screen

The Log tab of the part screen

The FAIR/PPAP tab of the part screen

The Test Req tab of the part screen

The Communication tab of the part screen

How do I amend an existing part?

What do I do if a part is up issued?

What does an EOQ do?

How do I link a route to a part?

How do I record sales price breaks?

How do I view FAIR batch details?

How do I view FAIR batch details?

Why can’t I use a route?

Why can’t I amend a route?

What does approving a route do?

How do I approve a route?

Who can approve a route?

What is a Written Instruction?

How do I create a Written Instruction?

What is an Acceptance Standard?

How do I create an Acceptance Standard?

What is the Drawing Registry?

What is Core Size used for?

How do I create a Core Size?

What is the RFQ list?

How do I track RFQs received?

How do I create a quote from an RFQ?

How do I create a quotation?

How do I view a quotation?

How do I print a quotation?

How do I print a quotation?

What is docketing?

How do I print docket labels?

Where does the docket number appear?

How does the docket numbering work?

How do I amend a sales order?

How do I cancel a sales order?

How do I amend a sales order item?

How do I cancel a sales order?

How is the SLA date calculated?

What is the FastTrack functionality?

How do I put a sales order on hold?

How do I take a sales order off hold?

How do I sell material from stock?

Why do I need the schedule tab?

What do the three schedule fields mean?

Can I amend the schedule times?

Who can approve sales order items?

How do I approve a sales order item?

Who can approve contract reviews?

How do I approve a contract review?

How is capacity calculated?

How do I print a purchase order?

How do I cancel a purchase order?

Who can approve purchase orders?

How do I approve a purchase order?

How do I enter a material reject?

How do I print a tooling purchase order?

How do I process a job?

Can I unprocess a job?

Why can’t I print a job card?

How is job progress recorded?

How do I print a job card?

What does completing a job do?

How do I cancel a job?

Why can’t I cancel a job?

What does GIN mean?

Why do I need a GIN?

How do I complete a job?

Why would I need to split a job?

How do I split a job?

How do internal rejects prompt a split?

What does revert job do?

Who can revert a job?

What does remove job do?

Who can remove a job?

How can I remove a job?

Why do I need a internal reject?

How do I record rejects?

How do I reroute a job?

How do I reroute a job?

How do I raise a stock request?

What is a FAIR or a PPAP?

How do I upload a FAIR / PPAP to a job?

How do I upload a FAIR / PPAP to a part?

What is Test results used for?

How do I add a required test to a job?

What happens if a job fails a test?

What does the active jobs screen show?

What does the WIP list screen show?

How can I change the supplier?

Who can approve subcon purchase orders?

How do I enter a subcontract reject?

How do I despatch a job?

How do I despatch from stock?

How do I despatch a part batch?

How do I deliver to stock?

How do I print the delivery note?

What if the quantity is incorrect?

How do I create a delivery note?

What if the quantity is incorrect?

How do I scan customer returns?

How do I view my timesheet?

Where does the timesheet data come from?

Who can access my timesheet?

Who can access the timesheets?

How do I correct a time sheet?

How do I view the tooling register?

How do I see a tool’s current status?

How do I make a tooling request?

How do I view tooling requests?

How do I create a group invoice?

How do I enter purchase invoice details?

How do I create a credit note?

How do I change credit note details?

How do I print a credit note?

How do I reprint a credit note?